Home remodeling: Do it for comfort, not profit

The home remodeling business in St. Louis is still wallowing in a slump. But perhaps not for long.

Call A Number, Any Number

Say you’ve got a street light out on your block. You’re not sure what number to call to report it, so you just call the mayor’s office, expecting to be transferred to voicemail limbo. Instead, the person answering the phone immediately punches your problem into a website that automatically issues a work order. What’s more, she calls you back a day later, when the site tells her your light has ...